Not getting points for checking in to playhouse square tonight?

Jags ~ you were permitted to use points for 2 VIP 's ~ one for each leg?

Still can't find info on how to change your avi picture. A friend asked me about it, and I'd like to change mine, possibly, but can't seem to find the info.

Please help!

Karyn, your post was very well said and I couldn't agree with you more.

WEB CREW...Just wondering about the progress of fixing the problem between DO store & Rewards points. The 1700 points coming to me for purchases will allow me to claim the 1 VIP left for a certain show. I'm afraid I'm not going to get it because my points aren't reflected on my Activities page. HELP please!! Thank you.

Ballerboy ~ doesn't seem like things are running too smoothly around here on the New D.O. All of the bells and whistles are *FANTASTIC* . . . . when they work. I, for the most part, have had a pretty easy go of things (- the not getting points for Chris' or Daughtry News RT's ) ( Well.. it did take them about 4 months to help get my log-in corrected.. sooo ) I am sure Chris is very well informed on all of the issues here ~ and especially now with tour time ~ he'll probably hear a lot about it.

I have very little knowledge of computers / websites and programming ~ but the people who were hired to do this SHOULD be WELL educated on all of the above. I know there is a Web"Crew" ~ ~ but I do wonder how many people are a part of this crew. I hope there are more then one or two ~ and that this isn't just on their shoulders. With all new situations ~ kinks have to be worked out. (heck, even in old ones) ~ so I do hope that the issues get straightend out soon. Just frustrating. :/

One thing I think should be simple enough for the Crew to change ~ the TITLE of this Thread!! Pretty clear Ed in no longer here ~ I'd say it's time to update the thread name :/.

Wishing you all a GREAT weekend and HAPPY DAUGHTRY SHOWS to those of you going!!

I used to get the credits for the various monthly follows, although they were credited, taken away, re-credited, taken away etc. Now it seems like I am getting no credits at all for these. There is not even a check mark in my rewards section for "liking" Daughtry on facebook. I'd show you a screencap but we can't upload most photos on here anymore or change our profile picture etc. Extremely frustrating.

FourSquare check in worked on my end but I never received my points for it ?

Did you fix the Monthy followships too?
Will we get those points back for the past few months they havent given them?
Same with FB MONTHLY LIKE???

Hey guys,

We've identified an issue between the store and the rewards system, and we are in the process of fixing it, so if you've made a purchase and you need to get points retroactively, we'll let you all know when to go ahead and do that. Thanks for your patience!

Also, we're totally aware of the login issues, and we're working as hard as we can to fix that.

Thanks!
The DO Web Crew

WEB CREW....I checked my email and do not see a reply from you. Again, my activities page does not show my purchase of 2 Break The Spell CDs. I am really confused right now. And frustrated.

I wasn't getting retweet points & I checked & my twitter it was not connected I had to reconnect it and I can only get RT from Chris not Daughtrynews because I tweeted all their tweets. Hope that helps.

When you watch videos you only get points for watching each video one time if you watched a video more than 1 times then you will only get points for the video once. the same thing is for music listen to 5 different songs 1 time to get points. You also need Google Chrome to get points.

Login issues you have to clear history, and cookies then re-login to the site.

Hope this helps!

Haven't gotten any points for the RT's in quite a while either.

I didn't get points for sharing on Twitter and FB the other day too.

LJ

WEB CREW - Thank you very much for your response and reassurance.

I have sent you a DM with the info that you requested.

Thanks again!

Watched all 11 videos and not getting credit for it as usual! Got credit for four songs only! Have not gotten credit for Facebook! I'm spending the time, I want the points! Also, do we get points for purchasing VIPs? I purchased two and think we should get points!

patba81-Thank you, I hope they get it straightened out soon!

I would e-mail them & tweet them & continue to post until you get your answers. It took me 3 weeks to get a response to mine but eventually they got to it!

It is sad Anne & lisa and what you girls say is true! I don't think they reaize that their lack of a response to our concerns does leave a neative effect on the band. I would hate to see the band lose fans because they are not helping the people on here..

I do hope they help you all with your problems.

Anne - Do you want me to try and see if i can enter the codes from my computer??

ALTHOUGH everytime i log in i keep getting ACCESS DENIED and have to keep trying til it works....

and Im still not getting these 500 pts for FB...im connected?
I wish that RCA would answer our concerns, its looking really bad... negative reflection.
WE are paying good money and supporting this band, they should really look into this stuff...
Especially NOW with the tour starting

What Tracy said our local newspapers are saying Fan club sale happened already for Musikfest on August 11th in Bethlehem ????????????????????????????????

I was hoping that someone would please finally help me. I have been having issues with my account ever since it switched over. Now I can't even log in most of the time. I am on my daughters computer right now. I have been a member from the beginning and when it switched over I lost everything. My member status went way down because I had to start a whole new account. This is so very frustrating that I am just about in tears. I have asked for help several times and no one ever gets back to me. RCA Ed always was on top of everything. You used to be able to send private messages instead of having to type it in a forum for everyone to see. I am begging you please, somebody help me. Thank you for your time.

Like CDfan612 I too hae not seen my music purchase points added to my activities. I have entered my order receipt number 4x on the Claim points page and keep getting a reply it's not a valid number. I would appreciate a reply ASAP as I'm looking at one VIP left to claim for Vegas in May. Thank you.

Still not getting points after purchasing music. I've copied, pasted & tried claiming points. And it's not listed under my activities. The very first purchase posted immediately, but not since. Does anyone from DO Webcrew ever address these types of issues?

I copy and pasted my receipt number from the invoice email in the Claim Points section and it tells me the receipt number is invalid. It's also not listed under my activities. The first cd I purchased posted the points immediately. Frustrating to think I'm losing out on 1,399 pts.