RCA Ed - Daughtry News & Updates

Got Daughtry questions? Well we have the answers, some of the time, and will share them here whenever possible.

Antworten (2509)

NOTE ABOUT VIP REDEMPTIONS: If you redeemed points for VIP you will receive an email with your VIP code. After you complete the process of redeeming your code you are confirmed for VIP. You will not receive another confirmation email after that. Hope this clears up any confusion.

EDIT: The only emails that award points are emails sent from the rewards program. These will be announcement emails, not "point recap" emails. We have only sent one of these so far. Standard daughtry label list emails do not award points at this time.

EDIT: Also,If you are trying to change your password or profile info, do it via your Daughtry Rewards Profile Page. The standard profile info on the regular site is not working at the moment. The rewards profile will work, however.

Hey everyone,

Quick note about point totals: If your point total seems incorrect or if you feel like you have lost points, it is very likely that you have not. Your browser is just displaying an older point total.

To fix this, you'll need to clear your cache. It's simple. Learn how right here. Clearing your cache will make sure you are seeing the most up-to-date version of your points page.

Also, points for an activity might not display immediately after the activity. In some cases you may have to wait a few minutes. So please be patient.

Thanks

The DO Web Crew

I redeemed points for VIP in Tulsa back in March. I did all the steps and was confirmed for VIP, but did not print anything off. In the instructions it says "You will receive a confirmation email in the weeks leading up to your show." I do not have the emails in my inbox anymore and have tried the same day emergency number in the instructions. No voicemail box set up and no answer. The Tulsa concert is tonight and we have to leave by 11:30 am Central Time since I live in SW Ok. My sister drove all the way from KC for the weekend so we can go to the concert and VIP. I want to make sure that when we get there we will be able to get in for the VIP. Someone Please Help Me!
Natalie

DO has never said no vips but someone posted on here and said no vips after 6/14 I am curious to what the answer will be to that question.Hopefully they answer it.

Daughtry web crew Thanks for fixing the point problem.

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DO crew....does it still hold true that there will be no more vip for this tour in the US post 6/13? no need to worry about points if thats the case....can someone kindly re confirm? Thnx

Web Crew - having trouble logging on. System said my password was incorrect, so changed it. Tried to log in today with changed password, system said it was incorrect. Had to log in with my Facebook ID and password - don't want to do that.

Apparently that worked, as here I am. What gives with the password issue?

Thanks!

Music, the best mind-altering substance - gettin' high on D A U G H T R Y forever!!

DAUGHTRY fans are ageless!!! Once a fan, ALWAYS a fan!!!
*Pledge Mamma #35 (Airlie) * One of the DOGGs!!

While you are making updates
Would it be possible to open up the tour page so we can comment??
I have tickets to sell FOR FACE that is, and lookng for a place to do it.
Thanks!!

Videos and Music working now. No extra retweets or facebook and twitter shares

phelms

Theres no VIP passes to earn right now...
and none of us are getting points.
They will get it fixed. Patience! Trust me i wish i could be getting my points too...
Its my daily routine Smiling

Nobody is earning points because it is a universal problem not just with this site but also the Kelly Clarkson site. They are working on the problem which they have been nice to keeping us updated and hopefully their computer people will have it fixed. Patience is a virtue & the web crew is doing everything they can to get it running.

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What on earth is taking so long to fix this website????....Or is this is how its gonna be permanently? NOT FARE! You so cant earn FREE VIP passes moving this slowly with only a couple of points given a day, or is that what you want lol for us to pay for them when we could have got them for free if you had led well enough alone! It hasnt taken this long before to be fixed...

Some people who received VIP for points in St. Louis are unable to use them. can they be re-released so other people have a chance to get them???

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Amanda

THERES THAT WORD SOOON AGAIN lol
Anyway how come we cant post comments under the tour section in certain events?

Thanks for the update hopefully they get this fixed soon!

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Thanks for the update hopefully they get this fixed soon!

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Hey everyone,

If you're experiencing issues with the rewards program, it's due to some maintenance that we will be performing intermittently during the day. Should be resolved soon, just wanted to give you a heads up.

thanks
The DO Web Crew

Just tryin to help with a timeline of what is going on out East in PA..Today I did my regular routine of points but they are being credited for May 14th when it is actually May 13th..only getting 25pts per category..aware you are having tech difficulties..just letting you know what is happening when it happens...
Thanks.

This is a random question for anyone......how do i upload a file of myself for my home page?? it tells me to click EDIT but nothing pops up when i do. i have been on this site for a few weeks and i still havnt found an answer yet! please help, although i see alot of people might be having the same problem cuz im not the only one without a user image.... Thank you very much

OMG I will be glad when this site gets fixed!!!!!! Im getting used to this EARNING POINTS thing!!! help the daughtry fans web crew!!!!!

Thanks Patty, Glad to know it's not just us!!! Happy to see what a great time you are all having out on the tour! West coast soon!!!!

phelms

This is a universal problem kelly Clarkson's site is having the same issues.

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This is a universal problem kelly Clarkson's site is having the same issues.

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glad to see I am not the only one having issues, I have have not been getting my points (other than 1 for each category like the others have said) yesterday or today, have tried several times....I want my points Sad I am sure you will get it taken care of, hopefully soon and hopefully with credits for what we lost

glad to see I am not the only one having issues, I have have not been getting my points (other than 1 for each category like the others have said) yesterday or today, have tried several times....I want my points Sad I am sure you will get it taken care of, hopefully soon and hopefully with credits for what we lost

Geez, give it a break. It's the weekend.
Last time this happened all the missing points were updated without any issues.
Give them a chance to respond...

Hello there,
I went thru my regular routine listening to all music/videoes,and everything you do to get points,but it's just not working today either..May 12th..Any idea when this may be fixed?And, will we be retroactively given our points?
Sorry for being a butt..just want my points..
Thanks very much.

Hello there,
I went thru my regular routine listening to all music/videoes,and everything you do to get points,but it's just not working today either..May 12th..Any idea when this may be fixed?And, will we be retroactively given our points?
Sorry for being a butt..just want my points..
Thanks very much.

Hi again,
This morning you can only get 1 25pt addition for each category: Music, vids, retweets, at mentions, FB.I live in the east of the USA..is the whole system experiencing this?
Thanks.Please help us.

It looks like you guys have a new glitch we are only getting points for completing 1 item of each task music, video, shares, tweets, and retweets there is definitely a glitch hope you are able to find it and fix it thanks !

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i just watched 6 videos and only received 25 points for 1 video. There is still a problem with the points system. Whomever is in charge of this, can you PLEASE advise what is going on? Everyone seems to be losing out on their points!

i just watched 6 videos and only received 25 points for 1 video. There is still a problem with the points system. Whomever is in charge of this, can you PLEASE advise what is going on? Everyone seems to be losing out on their points!

Same for me, I have been doing my daily routine for points and am not getting them also. Just get points for one in each category also. What is up with that?

Same for me, I have been doing my daily routine for points and am not getting them also. Just get points for one in each category also. What is up with that?

Only getting credit for one item in each category, instead of for all items.

DAUGHTRY DIEHARD FROM DAY ONE!

I have been having a problem getting my points since may 6th. I keep doing the activities but not getting rewarded points.

I hate the thought of getting old but it's better than the alternative.

web crew u gonna credit us points we are losing?

web crew u gonna credit us points we are losing?

Hello again,
Just went thru my entire regular routine on DO for my reward points and none of them showed up..I would like to be credited for doing this..can't do it anymore today..four attempts is all I have time for in one day. I hope you adjust me the credit due..that's all I want, nothing more.
Thanks again.

Should we attempt to do the points and then they will appear,or do we just lose out on today,or will you adjust people's accounts for letting you now they tried to get points but nothing is happening??
Please advise..have tried for a third time now and nothing is happening here in PA?
Thanks again.

I am not getting any points either. I did this morning, but nothing this afternoon. Please help.

points aren't adding up for videos, music or tweets.

also will VIP be offered for Musikfest or AC?

11.4.09 reading....11.5.09 atlantic city.....3.18.10 baltimore........6.20.10 trenton......8.6.10 hershey....8.7.10 atlantic city

great times with great friends with 1 amazing band!

I am not getting any points either except for logging in and visiting site. Please help. What is going on?

Hi there,
Getting on here May 11, 2012 at 4:14PM EST and no reward points are coming thru with the exception of signing in and visiting the site for a total of 50pts..no music..no twitter..no facebook..will try the music vids but fear it is not going to be any better..I could be wrong..
What's up??
Thanks for your help as soon as you can!

Not getting points for anything. It really gets tired!!!!!

Thanks for all your help with the presale!! You did a great job and we fans so appreciate it! Smiling

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Thanks so much for the pre sale for Troy PA!!!!!!!!! Smiling I didn't get the email though. Thankfully I check this forum daily so I got the link. Can't wait for July 25!!!!

I never got the email for the code for the Troy Fair and I am dieing to see him?? I am a member and a rewards person???

Thanks for fixing the link scored front row you guys rock!

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Sorry guys, the site for the Royalton show has had some issues. Here is the link -

http://www.redtrucktickets.com/WebSales/pages/EntryPoint.aspx?guid=1ca8f...

The Royalton MN info is up on RedTruckTickets, but I dont see any way to do a pre-sale?

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